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    Government and Public Services

    The situation

    You serve a multilingual population, sessions may be public or sensitive, and deployment and data residency are decided by policy rather than convenience.

    Recommended setup: Enterprise

    • Custom participant count, AI hours and languages per meeting
    • Unlimited meeting length
    • Custom shared storage
    • Advanced analytics and reporting
    • On-premise or private cloud deployment
    • Custom integrations and custom models
    • Dedicated onboarding and success team
    • Point-to-point encryption

    Because the host’s plan covers everyone in the meeting, members of the public can join and hear the session in their language without an account or a plan.

    Setup steps

    1
    Contact sales to scope capacity, languages per meeting and deployment model
    2
    Agree seat counts for staff who host sessions, and AI-hour allocation, with your account team
    3
    Before each session, select the languages your service is obliged to support under Participants’ Languages
    4
    Share the link with participants; they pick their language when they join and can change it during the session

    Accessibility

    VoiceBridge supports people with speech difficulties so they can take part fully: they type, and Qordenate delivers clear speech to everyone else in their own language. Universal Captions provide a readable second channel alongside translated audio.

    Both are worth enabling as standard for public-facing sessions.

    Frequently asked questions

    Can Qordenate be deployed on our own infrastructure? Yes. Enterprise includes on-premise and private cloud deployment options.

    How many languages can run in one session? Languages per meeting are custom on Enterprise. Scale supports 9, Business 6, Pro 3, and webinars up to 6.

    Do members of the public need an account? No. The host’s Enterprise plan covers everyone in the session.

    Is the platform encrypted? Yes. Point-to-point encryption is applied across sessions.

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