In Qordenate, who pays for translation depends on how the host pays. There are two models: a paid plan, where one person pays and everyone is covered, and the Language Pass, where everyone covers their own translation.
Paid plans: one person pays, everyone’s covered
When the host is on Pro, Business, Scale or Enterprise, the host’s plan covers the whole meeting. Participants and guests do not need a plan or a Language Pass.
| Who joins | Translation |
| Host on a paid plan | Covered |
| Participant on any plan, including Basic | Covered |
| Participant with a Language Pass | Covered |
| Guest with no account | Covered |
Translation in a host-paid meeting draws on the host’s AI hours.
Language Pass: everyone covers their own translation
When the host is using a Language Pass, each person who wants translation buys their own $5 pass or has their own paid plan.
| Who joins | Translation |
| Host with a Language Pass | Covered |
| Participant with a Language Pass | Covered |
| Participant on a paid plan | Covered |
| Participant on Basic (free) | Basic meeting only |
| Guest with no account | Basic meeting only |
Basic-plan participants and guests who join without signing up get basic meeting features — video and audio, screen share, multilingual chat, the AI collaborative whiteboard, raise hand and reactions, but not live voice translation, Smart Recap, VoiceBridge or Universal Captions.
What the Language Pass includes
| Feature | Language Pass |
| Price | $5 one-time, no subscription |
| Who it is for | Basic (free) plan users |
| Validity | 1 month from purchase |
| AI hours | 2 hours in total |
| Meetings | Unlimited |
| Meeting length | Up to 2 hours |
| Participants per meeting | Up to 100 |
| Languages per meeting | 9 |
| Recording | Local |
| AI features | Live voice translation, voice cloning, Universal Captions, VoiceBridge and Smart Recap |
The 2 AI hours are shared across all your meetings in the month. For example, one 2-hour meeting, or four 30-minute meetings.
What happens when a Language Pass runs out
If you are the host and your pass runs out of AI time during a meeting, the meeting ends for everyone. Participants are removed from the meeting at that point.
To avoid this, check your remaining AI time before you start, keep the meeting within the time you have left, and enable Smart Recap early if you want a summary.
A pass also expires one month after purchase. Unused AI time does not carry over.
But, if you are a participant and your pass runs out of AI time during a meeting, you will remain in the meeting but cannot avail the AI features.
How to buy a Language Pass
- Log in to your Basic account
- Go to My Subscription or the pricing page and select Get a Language Pass
- Complete payment at checkout
- Your pass activates straight away and stays valid for one month
Language Pass can also be bought in the mobile app as an in-app purchase.
Language Pass or a paid plan?
| If you… | Choose | Why |
| Need one multilingual meeting, once | Language Pass | $5, no subscription, valid for a month |
| Meet clients or guests who should not have to pay | Pro, Business or Scale | Only the host pays; everyone is covered |
| Meet regularly in more than one language | Pro, Business or Scale | AI hours renew every month, meetings up to 24 hours |
| Run meetings longer than 2 hours | Pro, Business or Scale | The Language Pass caps meetings at 2 hours |
| Run a one-to-many event for 100 to 300 people | Webinar, pay per event | Built for large audiences, no subscription |
Frequently asked questions
Do my participants need to pay if I am on Pro? No. On Pro, Business, Scale and Enterprise the host’s plan covers everyone in the meeting, including guests.
What does the $5 Language Pass give me? A month of multilingual meetings with 2 AI hours in total, meetings up to 2 hours, up to 100 participants and 9 languages per meeting.
If I buy a Language Pass, are my participants covered? No. With a Language Pass, each person who wants translation needs their own pass or a paid plan. Others get basic meeting features.
What happens if my pass runs out in the middle of a meeting? If you are the host, the meeting ends for everyone when your AI time runs out.
Does the Language Pass renew? No. It is a one-time purchase that expires one month after you buy it.
Can I use a Language Pass for a webinar? No. Webinars are booked and paid for separately, per event.
Is the Language Pass available on paid plans? It is designed for Basic (free) plan users. Paid plans already include monthly AI hours.