What plans does QDub offer?
QDub offers two plans.
| Feature | Basic (Free) | Pro ($10 per user, monthly) |
|---|---|---|
| Translation | Included | Unlimited |
| Audio prompts | Included | Included |
| Auto-translate | Included | Included |
| Save conversations | See note below | Included |
Prices exclude tax. Applicable taxes are calculated by billing country and added at checkout.
What are the limits on the free plan?
The Pro plan is described as unlimited translation, which implies the free plan carries a limit.
Is there a free trial?
Yes. QDub offers a 30-day free trial.
QDub is also free to download, and the Basic plan is free to use indefinitely, so you can keep using the app after the trial ends without paying.
How do I upgrade to Pro?
Upgrades are purchased through your app store, so payment is handled by Apple or Google using the payment method already on your account.
What payment methods are accepted?
Payment is made through the App Store or Google Play. Whatever payment method is set up on your store account is what QDub uses. QDub does not take payment directly.
How do I cancel my subscription?
Because QDub subscriptions are purchased through the app stores, cancellation has to be done in the store rather than inside the app.
- 01iOS / iPhone
On iPhone, open Settings, tap your name, then Subscriptions, select QDub and tap Cancel Subscription.
- 02Android / Google Play
On Android, open the Google Play Store, tap your profile icon, then Payments and subscriptions, select QDub and tap Cancel subscription.
- 03Active Period
Your Pro features remain active until the end of the period you have already paid for.
Can I get a refund?
QDub does not offer refunds. Because purchases are made through the app stores, any refund request has to be raised with Apple or Google directly under their own refund policies.
Payment confirmation not received?
- 01Email Verification
Check your spam or junk email folder.
- 02Processing Buffer
Allow five to ten minutes for the confirmation to process.
- 03Account History
Check the order history in your App Store or Google Play account.
- 04Support Escalation
Contact QDub support with your transaction ID if it is still missing.