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    Delivering Training in Several Languages

    The situation

    You run training sessions or onboarding for people across markets. Sessions are scheduled, repeatable, and often need to be available afterwards.

    Recommended setup

    Use Business for interactive cohorts of up to 100 in up to 6 languages, or Scale for up to 150 in up to 9 languages. Learners join free, the trainer’s plan covers them.

    Use a pay-per-event webinar when the cohort is 100 to 300 and the format is mostly one-to-many.

    What makes this work

    • Universal Captions alongside translated audio, so learners can read as well as listen. Turn these on as standard for training, they help non-native speakers and anyone in a noisy environment.
    • Language switching, so learners can change to another of the session’s languages at any time with the Languages control.
    • Smart Recap for a written summary of decisions and actions, delivered in English only.
    • The AI collaborative whiteboard for workshop exercises, available on every plan and to guests.

    Setup steps

    1
    Schedule the session and add participants; invitations are emailed automatically
    2
    When you start the session, select the learners’ languages under Participants’ Languages
    3
    Enable Live Translation and Universal Captions at the start
    4
    Enable Smart Recap before the session begins; it cannot generate a summary retroactively
    5
    Start recording

    Frequently asked questions

    Can learners ask questions in their own language? Yes, by voice with live translation, or in multilingual chat.

    Is the summary available in each learner’s language? No. Smart Recap summaries are delivered in English only.

    Can I run the same session for 300 people? Use a pay-per-event webinar, which supports up to 300 attendees and 6 languages.

    Do learners need accounts? No, if the trainer is on Pro, Business, Scale or Enterprise. The trainer’s plan covers everyone in the session.

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